Contact Us

We provide comprehensive customer support services for all players across Australia. Our dedicated team is available to assist with account inquiries, gaming questions, technical issues, and responsible gambling concerns. We are committed to delivering prompt, professional assistance through multiple communication channels designed to meet your specific needs and preferences.

Customer Support Channels

Our support team operates through several convenient communication methods to ensure accessibility for all Australian players. Each channel is staffed by qualified representatives who understand local gaming regulations and player requirements.

  • Live online chat available 24/7 for immediate assistance with urgent matters
  • Email support at [email protected] for detailed inquiries and documentation
  • Phone support at +61 2 8123 4567 during business hours for direct consultation
  • Specialized departments for account verification, payment processing, and technical support

When contacting us, please provide your account details, specific issue description, and relevant transaction information. Our standard response time is within 24 hours for email inquiries and immediate assistance through live chat. For complex matters requiring investigation, we may need additional time to provide comprehensive solutions while maintaining strict confidentiality protocols.